New customer support solution for ubs.com was needed.
The interface leverages ai to bring reliable, trustworthy answers within user friendly and frictionless experience.
Web Design Ai Native Design
Support Journeys
World of finances may look scary at the first glance.
I designed Clarify, an app that helps users learn and apply those learnings at their own pace with help from an ai assistant.
Credit Suisse clients migrating to UBS required several levels of support when starting their new banking journey.
Welcome hub was created as a place where they could access neccesary information and resolve their issues.
Web Design Support Journeys
I owned main digital icon library at the bank within UDS.
This assignment entiled designing new icons, supporting other designers, guideline creation and working on icon related components.
